Cookie Policy

Effective Date: January 1, 2024
Last Updated: January 1, 2024

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies contain information that is transferred to your device's hard drive.

2. How We Use Cookies

ASA Quality Services uses cookies to:

• Remember your preferences and settings
• Understand how you use our website and improve user experience
• Analyze website traffic and performance
• Remember your cookie consent choices
• Ensure website security and functionality
• Provide relevant content and information

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include:

• Session cookies: Enable you to navigate through our website
• Security cookies: Help keep our website secure
• Cookie consent cookies: Remember your cookie preferences
• Load balancing cookies: Ensure website performance

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website:

• Google Analytics: Tracks website usage and visitor behavior
• Performance monitoring: Helps identify technical issues
• Heat mapping: Shows how users interact with page elements
• A/B testing: Enables website optimization

3.3 Functionality Cookies

These cookies enhance your experience by remembering your choices:

• Language preferences: Remember your language settings
• Form data: Remember information you've entered in forms
• User interface preferences: Remember your display preferences
• Contact form completion: Help complete contact forms efficiently

3.4 Targeting and Advertising Cookies

We do not currently use advertising cookies, but this may change in the future. If we implement advertising cookies, we will update this policy and request your consent.

4. Third-Party Cookies

Our website may also use third-party cookies from the following services:

• Google Analytics: Web analytics service to understand website usage
• Bootstrap CDN: Content delivery network for website styling
• Font Awesome: Icon library for website functionality
• Social media plugins: May set cookies if social sharing is used

5. Cookie Duration

Cookies may be either:

• Session cookies: Temporary cookies that expire when you close your browser
• Persistent cookies: Remain on your device for a set period or until manually deleted
• Consent cookies: Typically last for 12 months
• Analytics cookies: Usually expire after 2 years

6. Managing Your Cookie Preferences

6.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner allowing you to:

• Accept all cookies
• Decline non-essential cookies
• Learn more about our cookie usage

6.2 Browser Settings

You can control cookies through your browser settings:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Site permissions > Cookies and site data

6.3 Opt-Out Links

For specific third-party services, you can opt out directly:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• General advertising: Your Online Choices

7. Impact of Disabling Cookies

If you choose to disable cookies, some website functionality may be affected:

• Contact forms may not work properly
• Your preferences may not be remembered
• Website performance may be reduced
• Some features may not be available
• Analytics data will not be collected

8. Children's Privacy

Our website is not directed to children under 16, and we do not knowingly collect personal information from children under 16 through cookies. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last Updated" date at the top of this policy and notify users through our website.

10. Legal Basis for Cookie Processing

We process cookies based on the following legal grounds:

• Consent: For non-essential cookies, we obtain your explicit consent
• Legitimate Interest: For essential cookies necessary for website functionality
• Contract Performance: For cookies required to provide requested services

11. International Data Transfers

Some of our third-party service providers may transfer and process cookie data outside of Estonia and the European Union. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

12. Contact Us About Cookies

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

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This Cookie Policy complies with the EU Cookie Directive, GDPR, and Estonian data protection regulations.